We are giving you ten reasons why our plumbing repairs, heating installations, and air conditioner tune-ups are the best for your Minneapolis home
1. We are totally commited to creating amazing customer experiences
Everyone of our employees are empowered to do what ever it takes to make you happy.
We use the very best components which translates into lasting repairs.
2. We have a reputation of Excellence
Angie’s List Super Service Award winner, 5 years in a row!
A+ Rating with Better Business Bureau.
3. 100% Satisfaction or Your Money Back Guarantee
We agree to accept responsibility for your complete satisfaction.
During the first year, if you are dissatisfied with the performance we will do whatever it takes to make it right and correct the problem to your satisfaction.
4. We employ only the very best technicians in the industry
Only 1 out of every 46 technicians who apply are good enough to become an Uptown Technician. Our technicians are also drug tested and criminally background checked for your protection.
5. Upfront Pricing and No Surprises
As experts in the industry it is our responsibility to give you an exact price before any work begins. Once the work begins, the price quoted for the work being done is the price you pay. Even if the job requires more work than originally estimated, our price stays the same.
6. Our technicians will make you feel completely comfortable
They will take the time to listen to your concerns and explain your options in easy to understand language.
After the work is completed they will walk you through the entire job to ensure your complete satisfaction.
7. We invest heavily in training our technicians in both technical skills and communication skills.
Great communication leads to a great customer experience!
100% of our technicians are NATE certified or are in the process of becoming NATE certified.
This ensures your problem is fixed right the first time.
8. Limited LIFETIME Guarantee for all Service Club Members
All of the heating equipment we install comes with a limited lifetime “Bumper to Bumper” guarantee for as long as you own it. See guarantee for details.
9. We will leave your home cleaner than when we found it
We wear shoe covers, use work mats, and thoroughly clean all work areas.
10. Live operators answer your call 24 hours a day